Shipping Policy

Welcome to BURN!

SHIPPING POLICY

Last updated February 07, 2024

Welcome to http://delivery.goburn.in/, your go-to destination for delicious food delivered straight to your doorstep within 30 minutes! Please take a moment to review our shipping policy before placing your order.

Delivery Areas:

We currently deliver to select areas within Coimbatore. To confirm if your location falls within our delivery radius, please enter your address details during checkout.

Delivery Timings:

Our delivery services are operational Monday from 8AM to 10AM. Orders placed outside of these hours will be scheduled for the next available delivery slot.

Delivery Charges:

Enjoy hassle delivery with Rs. 10 per KM! We offer Rs. 10 pm KM delivery for all orders, regardless of order value.

Order Processing Time:

Once your order is confirmed, our team swings into action to prepare your scrumptious meals. Our typical processing time is swift, aiming to have your order ready for dispatch within minutes of confirmation.

Estimated Delivery Time:

We understand the importance of prompt delivery. That's why we guarantee to deliver your order within 30 minutes from the time of confirmation. In the rare event of a delay, we'll keep you informed every step of the way.

Order Tracking:

Keep tabs on your order with our real-time tracking feature. Simply log in to your account on our app or website to monitor the status of your delivery, from preparation to arrival at your doorstep.

Delivery Confirmation:

Upon delivery, our courteous delivery executive will confirm receipt of your order with you. Please ensure someone is available at the delivery location to accept the order promptly.

Delivery Issues:

Should you encounter any issues with your delivery, such as delays or discrepancies in your order, don't hesitate to reach out to our dedicated customer support team. We're here to resolve any concerns and ensure your satisfaction.

Cancellation and Refunds:

Orders can be canceled within a short window after confirmation. Once the order is dispatched, cancellations may not be possible. For refunds due to canceled orders or quality issues, please refer to our refund policy.

        QUESTIONS
        If you have any questions concerning our return policy, please contact us at:
        +918754791569
        info@coupongpt.app
      

Policy Updates:

We reserve the right to update or modify our shipping policy as needed. Any changes will be communicated to you through our app or website.

By placing an order with http://delivery.goburn.in/, you agree to adhere to the terms and conditions outlined in this shipping policy.